Warranty policy in ramadan - مجموعة رمضون العالمية
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Warranty policy in ramadan

The Ramadoun Group warranty policy helps you cover material, design and workmanship defects that may arise after you purchase the product.
The warranty period is 12 months starting from the date of purchase of the device sold in Saudi Arabia.
The warranty is linked to the invoice supplied with the device purchased by the customer.
For home appliances, the Ramdoun Group authorized service centers will carry out warranty repairs. Authorized distributors of each brand will also carry out after-sales service for other devices.
The following abuses will not be covered by the warranty:
Repair of devices in repair centers is not supported.
Internal or external fracture.
Scratches and misuse.
Damage caused by failure to maintain regular maintenance and use of conventional materials.
Electrical hazards resulting from high voltage and faulty power supply.
Modifications that lead to a change in the connection of devices.
In the event that the warranty is not covered for the damaged Ramdoun device due to misuse or expiration of the warranty, Ramdoun after-sales service center will repair the device at the request of the customer and according to a repair fee not covered by the warranty.
For more information on Ramdoun’s product warranty, please visit the following websites:
For selected products, if we are not an authorized dealer and do not have an authorized service store for the product, the manufacturer’s warranty terms will apply and the authorized service centers will perform warranty repairs.
If the product is not covered by the Ramadoon International Group warranty, it is not covered by the agent guarantee, but may be covered by a warranty provided directly by the manufacturer or supplier. In this case this information will be displayed on the product detail page.
After-sales service for all devices:
Duration of maintenance in major cities:
Duration of maintenance in other cities:
Ramdoun Authorized Service Centers (Riyadh):
Collecting points from Ramdoun International Group (Other Cities):

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