Terms and Conditions of Sales
Terms and conditions
Unless otherwise stipulated in our offer or documentation, the terms and conditions of sale hereinafter apply to all services and products we commercialize.
1 - TECHNICAL DOCUMENTATION
- With the instrument is joined a standard manual.
- From our WEB site: http://www.ramdoun.com, the user manual, if any, is available in English language free to download.
2 - PRICES
Prices are riyadh,ksa, validity period specified on the offer.
If any taxes are on application, the amount is calculated at the date of invoicing.
Shipment, packaging, insurance, certificates or any documents are charged as extra costs.
Minimum Order Amount: 300 SAR, EXW net price.
3 - DELIVERY TIME
Delivery time is indicated on order aknowledgment, only for information purposes.
Penalties for delayed shipment may not apply.
In case of prepayment against Pro Forma invoice, the goods manufacturing is launched the day we receive the notice from our Bank; delivery time applies from this date.
4 - SHIPMENT
Shipments are without insurance freight, under risks and responsibility of the client.
Freight insurance could be contracted if a written order is sent by the client.
5 - SHIPPING BACK TO THE FACTORY
We are not responsible of damaged due to the transportation; Original packing may be used.
Return of goods, only with a reference of agreement from us.
If any special packaging or/and repair after maintenance are necessary, the costs will be detailed in our quote.
6 - PAYMENT TERMS
Prepayment against Pro Forma Invoice by swift. The Buyer bears all the bank collection costs at his country and the Seller bears all the bank collection costs at his country.
7 - PROPERTY
The property is acquired once the total payment is done.
In any case our responsibility is limited to supply the instruments or to refund the prepayment.
The Seller reserves the right to charge interest on overdue accounts (Directives of the E.C.).
8 - WARRANTY
Normal period of warranty is one year date of invoicing.
Under a project number issued by us, products are returned for expertise.
The warranty is limited to replacement of defectives parts, excluded freight and packaging.
9 - PACKING, SHIPMENT, INSURANCE, CERTIFICATE
All specifics inquiries can be quoted on request.
For instance, Material Certificate: cost depends of Referring Organism.